GOdesk (Georgetown Alumni Online Help Desk)

Do you have a question about your alumni record, contact information, NetID and password, transcript request, the Alumni Directory, or other record-related issues? If so, please contact the Alumni Records department at alumnirecords@georgetown.edu or 202-687-1994.

Welcome to the GOdesk! This service was created to meet all of your alumni volunteer web applications training and troubleshooting needs. On this page you will find everything you need to gain access and keep the momentum rolling.

Hours: Monday through Friday, 10 a.m. –  4 p.m. (ET)
Email: theGOdesk@georgetown.edu

This service would not exist without the support and dedication of the Georgetown University Alumni Association and the Office of Advancement.

How to Get Access
  1. Complete the access request form
  2. Watch a recorded training webinar for a specific module
  3. Email theGOdesk that you've watched the video, and ask any questions you may have
  4. The GOdesk will provide a training account and login information for modules requiring knowledge verification (a short quiz!)
  5. Receive access after review and staff liaison approval!
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Please contact us if you have any questions!