Frequently Asked Questions


If you don't see your question on this page, contact the Alumni Association and we will assist you.

Registration, Username (NetID) and password issues

Alumni Status and the Alumni Association

Alumni Programs


E-mail forwarding questions

Go to the E-mail Forwarding resource page. You will need your NetID and password to access this page.
If you don't know your NetID or never had a one, you can claim your NetID by contacting the UIS Helpdesk at (855) 687-4949.

Transcript requests

Information on requesting official and unofficial transcripts.

Registration, Username (NetID) and password issues

Georgetown's new NetID Password Management System has been launched to help manage passwords for NetID users. As of June 30, 2014 all NetID users must be enrolled in Password Management System in order to access the Georgetown systems. See additional details below.

What can I find with Georgetown Alumni Online access?

Access to Georgetown Alumni Online allows you to:

How do I register for Georgetown Alumni Online access?

  • Current students and recent alumni: your username for Georgetown Alumni Online is the same as your Georgetown NetID, and the password is the same that you use for other online services at Georgetown.
    If you don't know your NetID, you can contact the UIS Helpdesk to claim your NetID.   
  • Georgetown faculty and staff: if you would like access to the Georgetown Alumni Online Alumni Directory, please send an email to the Records Office with your name, Georgetown NetID and a phone number. Someone will be in touch with you within two business days.

I am having problems with my NetID and/or password.

Please select from the concerns below:

  • "I have never set up my NetID (username). How do I get one?"
    If you never had a NetID and would like assistance claiming one, please contact the UIS Helpdesk by calling (855) 687-4949 so they can set up a NetID for you.
  • "I've forgotten my NetID."
    Please contact the UIS Helpdesk by calling (855) 687-4949 so they can set up a temporary NetID for you.
  • "I know my NetID but lost my password."
    If you have enrolled in Password Station, you can answer the hint questions to create a new password by going to If you have not yet enrolled in Password Station, contact the Service Center at 202-687-4949. They will assist you with your password reset.
  • "I know my password and need to change it."
    You may change your password through the Password Management System.
  • Still need more information?
    Additional contact information for the Help Desk is available at

Contact us for further account assistance, but please never send us your password, for security reasons.

Alumni Status and the Alumni Association

How do I join the Alumni Association?

You become a member of the Alumni Association when you graduate. It's automatic. There are no dues to pay or forms to fill out.

What if I didn't graduate?

As long you completed two semesters in a degree-granting program at Georgetown, you are considered an alumnus or alumna. To request alumni status, contact the Alumni Records office or call 202-687-1994.

How can I contact the Alumni Association?

  • Online:
    Visit the Contact Us page or e-mail Alumni Relations.
  • By mail:
    Georgetown University Alumni Association
    Georgetown University
    Box 571253
    Washington, D.C. 20057-1253
  • By overnight express services or couriers:
    Georgetown University Alumni Association
    Georgetown University Office of Advancement
    Suite 500, 2115 Wisconsin Avenue, NW
    Washington, D.C. 20007
  • By phone:
    202-687-1994, Monday through Friday, 8:30 a.m. to 5:00 p.m. EDT

How can I find contact information for Georgetown alumni?

Georgetown alumni can look up contact information for alumni in the Alumni Directory. Please note that some alumni may have chosen to hide this information.

If I didn't attend Georgetown, can I get contact information of alumni?

If you are not a Georgetown alumnus/alumna or current student, we cannot provide contact information for our alumni. However, you can send a request to the Alumni Records Office, and we will attempt to forward your message to the person you wish to contact.

Alumni Programs

When are Homecoming/John Carroll Weekend/Reunions?

Visit our News & Events page for more information.

Are there professional and other interest groups for Georgetown alumni?


Can I be married in Dahlgren Chapel?

Contact Campus Ministry at 202-687-4300 or by e-mail.

What's the easiest way for me to support Georgetown with a gift?

Your gift matters so much to current and future students. Make an online donation at the Georgetown Giving Web site. Or, you can call 202-687-1789 for more information.